Brian
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Hi Brian – Thanks for the suggestion. We’ve considered crowd-sourcing R&I times, or at the very least, giving techs the ability to set labor times when cloning/creating a custom matrix (similar to custom add-ons).
In the end, we decided to open up the R&I times for modification (which is a bit of effort, I agree) during the estimating process. We’re still chewing on this one, so stay tuned.
We’re really glad you like the app so far, and thank you for the feedback.
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Thank you for the reply. The solution you're using makes sense in light of the variable nature of R&I times.